Position: Billing & Coding Specialist Revenue Cycle Team
Department: Revenue Cycle Management Reports to: Revenue Cycle Director
Position Summary
The Billing & Coding Specialist is responsible for accurately assigning diagnosis and procedure codes for orthopedic services and managing the claim lifecycle from charge entry through payment posting and follow-up. This role works closely with providers, surgery schedulers, prior authorization staff, and front office teams to maximize clean claim rates, reduce denials, and support compliant, timely reimbursement.
Key Responsibilities
Coding
Review clinic notes, operative reports, and procedure documentation to assign accurate ICD-10-CM, CPT, and HCPCS codes.
Apply appropriate modifiers (e.g., -RT/-LT, -50, -51, -59, -62, -78, -79, -24, -25, -57) and global period rules.
Code orthopedic services including E/M visits, fracture care, joint injections, DME dispensing, in-office procedures, imaging, and surgical cases.
Ensure documentation supports medical necessity and coding level; query providers when documentation is incomplete or unclear.
Stay current on CPT/ICD-10 updates, NCCI edits, and payer-specific coding policies.
Billing & Claims Management
Enter charges and submit claims accurately and within timely filing limits.
Review and resolve claim scrubber edits and rejections before submission.
Verify insurance eligibility, authorizations, and referrals as needed for surgical and high-cost services.
Bill for implants, bracing, DME, and ancillary services per payer requirements.
Maintain audit documentation.
Denials, Follow-Up & Payment Posting
Work denials and underpayments, prepare appeals, and track outcomes in a timely manner.
Follow up on unpaid claims with commercial payers, Medicare, Medicaid, workers' compensation, and auto/liability carriers.
Post payments, adjustments, and ERAs/EOBs, resolving any discrepancies.
Identify denial trends and recommend process or documentation improvements.
Patient Accounts & Communication
Respond to patient billing inquiries professionally and in a timely manner.
Set up payment plans and assist with financial assistance processes per policy
Coordinate with front desk and clinical staff to resolve registration, authorization, and documentation issues
Compliance & Quality
Adhere to HIPAA, Medicare/CMS regulations, and internal compliance policies.
Participate in coding audits and implement corrective actions.
Meet established productivity, accuracy, and A/R targets.
Qualifications
Required
High school diploma or equivalent
2+ years of medical billing and coding experience in a physician practice
Working knowledge of CPT, ICD-10-CM, HCPCS, and modifier usage
Experience with payer rules, EOBs/ERAs, and denial management
Proficiency with practice management/EHR system and Microsoft Excel
Strong attention to detail, organization, and communication skills
Preferred
Active CPC, CCS-P, or equivalent certification (AAPC or AHIMA).
Orthopedic or surgical specialty billing/coding experience.
Experience with workers' compensation and auto/liability billing.
Familiarity with global surgical packages, implant billing, and DME.
Experience with [EHR/PM system, e.g., athenahealth].
Skills & Competencies
Analytical thinker who can interpret clinical documentation and payer policies.
Self-motivated, able to manage a high-volume workload and meet deadlines.
Collaborative team player with strong provider and cross-department communication.
Commitment to confidentiality, accuracy, and compliance.
Work Environment
Remote/Hybrid position (onboarding will be onsite at the Lithia Springs Office), traveling to Lithia Springs as needed for training or leadership meetings.